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I was surprised at the lack of documents when they left - as DSR said, no card, no brochures, no hint of follow-up. To be fair, we had made it clear from the beginning that we were not going to sign then and there, we made them skip about 75% of the sales pitch ("We KNOW we need new windows - you don't have to try to tell us how new windows will improve our lives. We just want to know what YOU have and how much YOU want to charge.") But even so, they didn't even follow through with what I'd consider basic business practices - thanking us for our time, leaving contact information, shaking hands, etc. One was looking for his bag, they both went out to their cars to look, the searching guy came back in to say he'd found it and could he use the bathroom, and then after using it he left without comment to us despite us being in the kitchen. The other guy never came back in. And they were in the driveway for a bit using the cellphone (one had said "We should call the office to let them know what's going on" as they got up from the table), then got in the cars and left. It left a bad feeling about their professionalism.