dsrtao: dsr as a LEGO minifig (Default)
[personal profile] dsrtao
So, I've had two RCN installers in my house recently. Both of them were all-around installers, with lots of experience with pulling cables, hanging boxes on the side of the house, installing VOIP boxes, cable modems, TV set-top boxes including HD and DVR systems.

They were both seriously impressed by my MythTV system. What made them happy?

- High quality picture display. "We never get a picture that crisp on an SD channel" said one guy. (Has anyone ever seen a female cable installer? The gender ratio looks pretty skewed to me.)

- High quality fast-forward. "That's much sharper than on our DVRs, and faster, too."

- Expandability. "You can just add another hard disk when you're running out of space? Great!"

- User interface speed. "Everything's so quick".

- Commercial skip. "That's automatic? And it figures out where the commercials are by itself? No cable company would ever sell something like that! It's great!".

- Video cut-editing and the ability to burn to DVD.

(no subject)

Date: 2008-07-09 05:48 pm (UTC)
From: [identity profile] its-just-me.livejournal.com
I have never heard of MythTV

(no subject)

Date: 2008-07-09 05:56 pm (UTC)
From: [identity profile] its-just-me.livejournal.com
(reads webpage) It seems to be written in Swahili. Is this real?

I should clairfy - I'm a decade out of touch with tech speak so I have no idea what I'm reading.
Edited Date: 2008-07-09 05:59 pm (UTC)

(no subject)

Date: 2008-07-09 06:02 pm (UTC)
From: [identity profile] its-just-me.livejournal.com
Yeah, I saw those but those could easily be mock ups for convincing non-tech people like myself that it's real.

Please put me out of my misery and tell me? : )

(no subject)

Date: 2008-07-09 06:08 pm (UTC)
From: [identity profile] its-just-me.livejournal.com
Well that's just fantastic then! What's the overall cost? I assume one needs to have some prior service? (please don't point me to a link - it's hurty)

gender disparity

Date: 2008-07-09 05:52 pm (UTC)
From: (Anonymous)
I really liked the woman who used to fix my VCR. Now that it's even harder to get it serviced, she seems to have disappeared. Other than that, I've never seen a female tech person for anything related to TVs.

(no subject)

Date: 2008-07-09 06:05 pm (UTC)
mangosteen: (Default)
From: [personal profile] mangosteen
So, I'm curious. How much time do you spend hacking on your MythTV configuration to get it working Just Right(tm)?

Typically, I only hear about MythTV from people who are much more into the tinkering aspect of getting it working, than actually using it as a DVR.

(no subject)

Date: 2008-07-09 08:35 pm (UTC)
From: [identity profile] metahacker.livejournal.com
Too bad it doesn't come with the live-in sysadmin needed to install it, keep it updated, and handle service problems.

Seriously...the project is coming along, but 30 pages of installation instructions? Yikes.

(no subject)

Date: 2008-07-09 08:53 pm (UTC)
From: [identity profile] metahacker.livejournal.com
When 1.0 is announced

Why, will anyone have a TV by then? YouTube seems to be winning...hence the Viacom lawsuit. (Also, Google has deep enough pockets for it to be worthwhile.)

I"m snarking, because I'm a UI/usability nerd. This project, like so many FOSS things, seems really far back along the curve on some fronts -- more noticeable because (a) non-package installation is one of *nix's great weaknesses and (b) the actual user interface is pretty decent already.

(no subject)

Date: 2008-07-09 11:54 pm (UTC)
From: [identity profile] metahacker.livejournal.com
You're being incredibly defensive here. Who is it that's talking with you? What does he usually mean by this sort of thing? Why are you reacting this way to what he says? Why is he talking about himself in the third person, anyway?

Pushing people toward a version 0.21 product that they can't use can turn them off to it, never to return -- or worse, to spread the word that it's an impossible to use bugbear. Could it be too soon for MythTV to start garnering converts among the non-geeks? It happened to Linux. Never to return, until eaten by a different monster (Apple).

Snarking *can* be constructive criticism, in this case, a reminder of priorities. Installation is something that geeks often scoff at implementing, because it's "the easy part". But for the consumer, it's the first part, the most important one, the one that happens first, and if it doesn't happen, the whole thing can stall.

In point of fact I did poke around the MythTV site for a while today, and was...horrified. I couldn't actually figure out a place to start helping, other than to stand around pointing at the broken stuff.

(no subject)

Date: 2008-07-10 08:30 am (UTC)
From: [identity profile] zonereyrie.livejournal.com
I had to have Charter out not long ago, and the first tech to come out was a woman. Actually a fairly cute woman and I was highly tempted to flirt with her, especially when she said she lived nearby and had long wondered who drove the cool car in my driveway. But I refrained. :-)
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