The more things change...

[dsrtao]

The more someone is shouting "I didn't change anything!", the more likely that they did.

What I want to hear: "OK, let's look in version control... something changed at about that time. Let's change it back and see if it works."

What I expect to hear: "I don't think I changed anything, but let's double-check."

What I usually hear: "I didn't change anything! It's your fault!" and later: "Changing that fixed it. You should give better diagnostics."

(Actually, better diagnostics are usually a good idea.)

Comments

[dlevey.livejournal.com]

Nothing changed at all. The sysadmins did install a new kernel, they updated some drivers, and reconfigured the firewall. But nothing changed.

PEBCAK: Problem Exists Between Chair And Keyboard
- or -
Faulty Chair-to-Keyboard Interface.