I hate telcos.
Jun. 11th, 2007 08:43 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
dsrtaoWell known law of system administration: all software sucks. Well known extension: all hardware sucks.
New extension: all telcos suck.
We've had IDT residential unlimited local and long distance phone service for about 4 years now, paying just under $60/month. They've screwed up twice, and this time they disconnected our phone even though they had their money in hand, then they charged a $30 reconnection fee. They say they will reimburse it, but won't do so until their system automatically imposes the charge -- then they'll do it manually, if we ask. Nicely.
Time for a new telco.
Anyone like their phone service? I'm looking at Trinsic (http://www.trinsic.com/teloa/getTN.do) and... nothing. Anyone?
New extension: all telcos suck.
We've had IDT residential unlimited local and long distance phone service for about 4 years now, paying just under $60/month. They've screwed up twice, and this time they disconnected our phone even though they had their money in hand, then they charged a $30 reconnection fee. They say they will reimburse it, but won't do so until their system automatically imposes the charge -- then they'll do it manually, if we ask. Nicely.
Time for a new telco.
Anyone like their phone service? I'm looking at Trinsic (http://www.trinsic.com/teloa/getTN.do) and... nothing. Anyone?
(no subject)
Date: 2007-06-12 01:31 am (UTC)